Fraser & Fraser is the only firm of UK Genealogists to have been awarded ISO 9001, ISO 27001 and Lexcel accreditation.
The London based firm has recently been re-accredited with ISO 9001 Standard of Quality Management and ISO 27001 Standard of Information Security. Both ISO accreditations feature the UKAS crown and tick logo which demonstrates that competence to perform specific tasks has been formally recognised. Further to this, the firm has now been re-awarded with the national Law Society’s law management quality mark, Lexcel. Securing the Lexcel accreditation gives assurance that the firm meets high client care and business management standards.
To gain these accreditations the firm is required to carry out a number of internal audits to ensure that the correct systems and processes are in place and being followed to a high enough standard. Audits are also put in place to identify and cut out any superfluous activity that is no longer useful. The firm is then audited externally on an annual basis and the findings of this audit decide whether or not the firm is awarded accreditation.
Fraser & Fraser’s success in securing IS0 9001, ISO 27001 and Lexcel now marks it out as the most highly accredited firm in the UK Genealogy and Probate Research field. In-house solicitor and partner of the firm Charles Fraser said, “We are obviously delighted to have been re-awarded all three accreditations but the main point is that our clients and the beneficiaries we work with know that behind the scenes, we are working in the most efficient ways to provide the best possible service”.
The Fraser family have had a large presence in the Genealogy and Probate Research field since 1923 and the firm is more heavily featured than any other in the ever popular BBC series, Heir Hunters.
For further information or to arrange an interview, please contact The Marketing Department on 020 7832 1400 or email email@example.com, or you can visit www.fraserandfraser.co.uk
Notes to editors
- About Fraser & Fraser
Fraser & Fraser traces its roots back to 1923, although has been trading under this name since 1969 and is currently being run by the third generation. In the last 10 years, over £100 million has been distributed to some 50,000 beneficiaries in the course of more than 10,000 cases, on estates ranging from £5,000 to several million pounds. It has its head office in London, 6 regional UK offices, as well as departments covering France, Italy, Scandinavia and Poland, as well as an extensive network of international agents.
- Facts and Figures
The Treasury receives approx. £18 million from intestate estates which have not been claimed. According to the Ministry of Justice’s Judicial and Court Statistics, in 2007 (the latest figures released) some 76,000 people died without leaving a will. It is estimated that 60-70% of the population does not have a valid will.
- About the Administration of Estates Act 1925
The Administration of Estates Act 1925 defines under ss 46 and 47 the order of priority of entitled relatives in England and Wales. This is as follows:
- Husband, wife or civil partner
- Children, grandchildren or their descendants
- Brothers and sisters of the whole-blood or their issue
- Brothers and sisters of the half-blood or their issue
- Aunts and uncles of the whole-blood and their issue (these will be first cousins of the deceased)
- Aunts and uncles of the half-blood or their issue